Questions they ask every day
- How much is this? (under a post)
- Do you deliver to my area?
- I sent a DM — are you there?
- Can I order through chat?
How TelyChat helps
Comment automation
Keyword replies answer buying questions under posts automatically.
DM selling
Conversations continue in DMs with prices from your knowledge.
Lead capture
Name, location and order details land in your table.
A conversation, end to end
Illustrative example showing how the pieces fit together.
Customer
Comments “PRICE” under a TikTok.
AI
Replies with the price from the catalogue and invites a DM to order.
Human
Confirms payment and delivery details with the buyer.
Who does what
Automatic
Comment replies, DM answers and lead capture.
Your team
Closing, custom orders and complaints.
Needs another system
Live stock and delivery tracking need an explicit integration.
Honest limitations
- Needs an approved Meta app in live mode for Instagram and Facebook automation.
- TikTok automation needs an approved app in live mode.
- Does not take payments in the conversation.