Get in Touch With Our Team.
Fast, Human & Direct.
Whether you want an enterprise walkthrough, need technical API support, or have account questions, our team is on call. Fill in the form below or pick a direct desk.
Send a Direct Message
Fill in the details below and our team will get back to you in under 15 minutes during business hours.
Direct Communication Desks
Connect directly with specialized leads for expedited resolution.
- Sales & Partnerships
- [email protected] Avg response: < 15 mins • Pricing, custom onboarding & enterprise
- Technical & Customer Support
- [email protected] 24/7 coverage • Account configuration, API & webhooks
- Security & Vulnerabilities
- [email protected] PGP-encrypted available • Immediate human escalation
Availability & Headquarters
Headquarters: Lagos, Nigeria (WAT / UTC+1)
Live Chat & Support: 24/7 Automated with active human engineering on call.
Self-serve Portal: Access settings, invoices, and channels anytime at Portal Login.
Department Routing
Know exactly which desk takes care of your workflow.
Sales & Demos
Explore plan limits, enterprise multi-agent setups, or book a live walkthrough of the omnichannel inbox.
Customer Operations
Get assistance connecting WhatsApp Business API, setting up custom webhooks, or syncing product catalogs.
Security & Compliance
Request data processing addendums, review our multi-tenant isolation specs, or audit security controls.
Instant Self-Serve Actions
These common tasks can be performed in seconds inside your dashboard without waiting for an email response.
Upgrade, downgrade or cancel plan
Manage subscriptions with instant proration directly in Billing Settings.
Teach AI new prices or products
Update your knowledge base entries anytime in Knowledge Base; all connected inboxes sync instantly.
Connect or reconnect channels
Scan WhatsApp QR codes or authorize Instagram and TikTok in Channels Hub.
Request data erasure
Review policy and initiate automated data deletion on our Data Deletion Page.
Ready to Automate Your Conversations?
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