Fashion & Retail Founder
Amaka O. · Lagos Boutique
“Customers message at 11pm and wake up with accurate prices, stock answers, and confirmed orders.”
72% after-hours replies automated
AI Customer & Social Automation
Automate Every
Conversation with
TelyChat
Run WhatsApp, Instagram, TikTok, Messenger, Telegram, Gmail, and web chat from one shared inbox. Reply from your real Knowledge Base in seconds, turn comments into DMs, and step in live whenever your team wants to take over.
WhatsApp
Instagram
TikTok
+6 more
Trusted by 2,400+ growing teams
in Lagos, Ghana & worldwide
Connect your accounts to 36+ platforms
See all 36 integrations →Real Operators
Built for real teams, not just chatbots
Merchants, support operators, and social managers use TelyChat daily so every customer receives an accurate reply without extra hires.
Fashion & Retail Founder
Support Operations Lead
Chidi N. · Support Team Lead
“WhatsApp, Instagram, TikTok, and email land in one queue — and the AI pauses whenever a teammate replies.”
Under 10s AI first response
Social & Growth Manager
Zainab A. · Consumer Brand
“We schedule a full week of Reels and TikToks, then Engage turns every comment into a tracked DM lead.”
5 connected products, 1 shared record
HOW IT WORKS
Live in minutes. Not after weeks of setup.
Connect your channels once, upload what your business knows, launch your Shop and Scheduler, and let TelyChat automate replies and lead capture around the clock.
Under 5 min setup
Auto-pauses for humans
No code or external bots
Create free workspace →
BUILT FOR REVENUE TEAMS
Run Live Inbox, or every module you need
Start with one shared inbox or turn on Scheduler, Engage, AI Insights, Store Builder, and SMM Services — all sharing one contact graph and Knowledge Base.
Ready to use
01 · FLAGSHIP MODULES — Every core workspace screen connected out of the box.
Core Hub · Live Inbox
Every DM, chat & handoff in one queue
Monitor open, mine, and unassigned customer threads across WhatsApp, Instagram, and email. AI replies in under <10s and steps back the moment a teammate types.
- Automatic AI pause when a human replies
- AI Insights case summaries pinned to threads
- Unlimited teammates with zero per-seat fees
Live Inbox · Shared Queue
LIVE PREVIEW
Commerce · Shop
Build your storefront & sell right inside chat
Drag and drop Hero banners, Product Grids, Reviews, and FAQs with live desktop and mobile preview. Your AI answers stock, sizing, and order questions directly from your catalog.
- Live visual Store Builder with desktop & mobile preview
- Product catalog synced straight to AI answers
- Direct checkout & cart conversion tracking
Shop · Storefront Builder
STORE BUILDER
Publishing · Scheduler
Batch & publish across every social channel
Plan your week across Instagram, Facebook pages, Pinterest, TikTok, LinkedIn, YouTube, and X inside one visual day, week, or month calendar.
- Multi-channel compose & timezone scheduling
- Connected to the same accounts powering Engage
- Week, Day, and Month views with instant status
Scheduler · Social Calendar
WEEK VIEW
Conversion · Engage
Answer comments & pull leads into DMs
Track every public reply and DM pull automatically. Skip emoji-only noise, answer real questions inline, and route interested commenters into Live Inbox.
- Automatic public replies + private DM pulls
- Filter by Pending, Replied, DM sent, or Skipped
- Google Reviews & social comment moderation
Engage · Comments & DMs
COMMENT INBOX
Self-Learning · Personalize
Review & approve what your AI learns
Every resolved conversation surfaces candidate Q&As inside AI Insights. Approve accurate facts in one click to add them straight to your Knowledge Base.
- Approve or reject extracted Q&As with one click
- Tagged by Product, Pricing, and Support category
- Built-in Skills & Recipes guardrails
Personalize · AI Insights
AI INSIGHTS
Grounding · Knowledge Base
Your company truth, searchable in chunks
Upload documents, crawl websites, restrict verified domains, and curate exact Q&A entries so your AI never invents pricing or policy terms.
- Q&A entries, PDFs/Docs, Website URLs & Domains
- Instant chunk count & indexing status per source
- Category filters + bulk management tools
Personalize · Knowledge Base
603 CHUNKS READY
Jump to module:
02 · WORKSPACE SUITE
Commerce, leads, channels & growth built in
No extra plugins to duct-tape. Connect channels once and run your store, CRM leads, and audience growth straight from the same sidebar.
Channels Hub
36 IntegrationsWhatsApp Business, QR Sync, Instagram, TikTok, Telegram, Gmail, and Website Live Chat connected in minutes from one dashboard.
Leads & Contact Graph
Auto-CapturedEvery email, WhatsApp number, purchase status, and source channel captured from AI conversations and filterable in seconds.
Shop & Store Builder
Built-in StorefrontDrag sections, manage catalog products, preview mobile and desktop views live, and let your AI answer shopper questions straight from your inventory.
SMM Services
Wallet-FundedOrder curated social growth campaigns across TikTok, Instagram, Facebook, YouTube, LinkedIn, and Telegram directly from your workspace wallet.
03 · API & AUTOMATION
Need custom webhooks or multi-brand routing?
TelyChat exposes an API Channel, multi-business workspace switching, and per-channel automation controls — or start on a prebuilt workspace template today.
Included in every workspace
Zero per-seat tax
Instant AI handoff
NGN & USD billing
Strict zero-bluff RAG
Multi-business spaces
Webhook API channel
A SMARTER WAY TO SUPPORT & SELL
Run it both ways
Most businesses pay separately for ManyChat, Zapier / Make / n8n, helpdesk seats, and external AI bots — and still lose leads overnight. Compare that fragmented stack against TelyChat.
Separate subscriptions without native AI
- 01 · ManyChat Pro — Keyword DM flows without native RAG AI+Subscription
- 02 · Zapier / Make / n8n — Fragile webhook & automation glue+Task fees
- 03 · WhatsApp BSP / Twilio — Separate number & inbox fee+Markup
- 04 · External Vector AI Bot — Paid add-on to answer docs+AI add-on
- 05 · Buffer / Hootsuite — Social post scheduling subscription+Per channel
- 06 · Intercom / Zendesk — Live team chat & agent inbox+Per-seat tax
- 07 · Storefront Plugin Stack — Disconnected catalog & FAQs+Extensions
- 08 · Separate Lead CRM — Customer contact sync app+Monthly seat
- 09 · Manual CSV Exports — Merging Instagram, WhatsApp & storeHours lost
- Why pay extra for ManyChat when TelyChat handles comment-to-DM with full RAG AI included?
- No fragile Make / Zapier / n8n webhooks breaking when social tokens expire
- Customer identity splits across 9 tools while per-seat bills multiply
True RAG AI + Comment Flows + Inbox included.
“How much for delivery to Abuja, and is the black medium in stock?”
- Engage replaces ManyChat: comment triggers private DM in 2s with real AI
- Native RAG pulls exact catalog stock & pricing (zero external Make/Zapier glue)
- Shop order, WhatsApp number & email saved straight to Leads
- AI pauses automatically the moment any teammate replies in Live Inbox
- Ditch ManyChat + extra AI add-ons — RAG Knowledge Base is built in
- Zero per-seat tax — add your whole team across 36+ connected platforms
- Shop, Scheduler, Engage, AI Insights & Leads unified under one subscription
FAQ
Frequently Asked Questions
Everything you need to know about connecting channels, pricing, and how TelyChat AI works.
TelyChat is an intelligent customer automation platform that
lets you automate conversations across WhatsApp, Instagram,
TikTok, Telegram, Email, and your website. It uses AI to handle
customer queries, capture leads, and provide 24/7 support, so
you can focus on growing your business.
Not at all. TelyChat is designed for non-technical users. You
can set up your AI agent, connect channels, and customize
responses through our simple dashboard, no coding required.
You simply scan a QR code from your dashboard to connect your
WhatsApp number. TelyChat then handles all incoming messages
with your trained AI agent, while you can still take over
conversations manually anytime.
Yes! Our Trial plan includes 10 conversations per month, AI
automation, WhatsApp integration, and a knowledge base, no
credit card required. You can upgrade anytime as your business
grows.
AI replies pause once you hit your plan's monthly limit and
resume at the next billing cycle, or straight away when you
upgrade to a larger plan. You'll get a notice at 80% usage so
you can plan ahead.
No. TelyChat integrates with WhatsApp, Messenger, Instagram,
Telegram, TikTok, YouTube, LinkedIn and Gmail through their
official public APIs. Using an integration does not confer
partner status.
Absolutely! TelyChat works globally. Whether you're in Nigeria,
the diaspora, or anywhere in the world, you can use all
features. Pricing is in Naira or US dollars, and we accept
payments from anywhere.
We use enterprise-grade encryption and follow NDPR (Nigeria Data
Protection Regulation) guidelines. Your customer data is
securely stored and never shared with third parties. See our
Privacy Policy for full details.
GET STARTED
Connect a channel.
Connect a channel.
See it reply in 4 seconds.
The trial plan includes 10 conversations a month, one inbox, two agents, AI chatbot, WhatsApp, Knowledge Base, and lead capture. No card required.
Free
To start with WhatsApp
Minutes
To connect every channel
Zero code
Or third-party bots required