AI Insights
Your Conversations,
Reviewed Nightly.
Repeated questions, weak answers and growth opportunities — with evidence, applied on approval.
What AI Insights does
Every conversation is reviewed: repeated questions surface as suggestion cards, weak or missing answers are flagged, and growth opportunities appear with the evidence behind them. Nothing changes until you approve it.
Repeated questions
The same question from many customers becomes one suggestion with a proposed answer.
Weak answers
Replies the AI got wrong are flagged with the conversation attached, so you fix the source.
Growth opportunities
Buying intent and upsell moments surface with the exact quotes behind them.
Approve, and it learns
One click adds an approved answer to the knowledge base. The next customer with that question gets the approved answer — on every channel at once.